Current Zoo members and non-members should purchase tickets using the General Admissions button below. For discounted tickets, see additional guidelines, requirements, and a list of what to bring with you for verification at our admissions gate.
The Staten Island Zoo no longer participates in the Cool Culture program.
Proof of COVID-19 vaccination is no longer required for Zoo entry
REFUNDS & CANCELLATIONS
All ticket sales are final. There are no refunds, cancellations or rescheduling options. Due to capacity restrictions, we must adhere to the ticketing policies which were stated prior to purchase. This includes the terms and conditions and acknowledgement that all sales are final. There are no revisions for credit, refunds, rescheduling, exchanges, or cancellations. If you purchased general admission tickets, and cannot make your reserved day, we recommend sharing your tickets with a friend or family member to use. Tickets are transferable!
For current Zoo members and those looking to book single day Zoo tickets (non-members).
Zoo members will need their membership card and photo ID for verification at our admissions gate upon arrival.
Urban Advantage Voucher Admissions
Using your UA voucher for Zoo admissions? Great! View our Urban Advantage page below.
Your redeemed Urban Advantage voucher (print or digital) will be required while processing your admission reservations.
Discounts available for currently employed ConEdison personnel.
Your currently active ConEdison issued employee ID card will be required for verification at our admissions gate upon arrival.
Active Duty Military Or Reserve Service Members
Are you currently serving as either active duty or reserve with the U.S. military? We thank you for your service.
Your military issued Common Access card will be required for verification at our admissions gate upon arrival.